Friday, January 21, 2011
SCI Kitchen After Sale Review
I did a review about this SCI Kitchen a long time ago. And I received loads and loads of e-mail asking about their services, workmanship, prices and so many more. I'm so glad that what I wrote in here really useful for some of you. So now I want to share with all of you my experience with the SCI Kitchen after almost a year using their kitchen cabinet and wardrobe.
A few months back, my hubby accidentally drop off the mug with water in it on the kitchen top. Then I don't know how the water got inside the glass of the cabinet. When I carefully looked at it, there was actually an open hole at the corner of the glass. That was why the water can get inside the glass. And for my wardrobe, the soft close was broken. Maybe bcoz Arsyad always play with the sliding doors. So we called the SCI Kitchen and asked them to come over to look it and of course we want them to replace it as it is still under warranty.
And guess what?? It took them almost 1 month plus to come over and fix the problem. I didn't care about it so much coz i still can cook and use the cabinet. But I'm glad they still came over. And they just checked all the cabinets and did some touch up to all the doors and drawers. They fix the soft close and replace the new glass drawer at my cabinet.
Overall, they did a great job and I really satisfied with their services beside the calling part. It was irritating to call them over and over again. If you ask me whether you should do the cabinet with them or not, I can't decide it for you. It depends on your budget. But, in terms of their workmanship and services, all I can say is, it is okay and I'm satisfied with it. I cook everyday in my kitchen, and my kitchen cabinet is still look fabulous. As long as you take a really good care of it, the cabinets will last forever, doesn't matter which material you use. So, think and decide wisely.